Frequently Asked Questions
Everything you need to know about our premium home essentials.
What materials are used in Mulberry Threads products?
We specialize in high-quality, sustainable materials including 100% organic bamboo, mulberry silk, and long-staple cotton to ensure maximum comfort and durability.
How should I care for my bamboo bedding?
To maintain the softness of your bamboo sheets, we recommend a cold machine wash on a gentle cycle with mild detergent. Avoid bleach and tumble dry on low heat or line dry in the shade.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. For hygiene reasons, we cannot accept returns on bedding that has been used or laundered.
Do you offer international shipping?
Yes, we ship our premium home collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products eco-friendly?
Sustainability is at our core. Our bamboo is OEKO-TEX certified, meaning it is free from harmful chemicals, and we use plastic-free, recyclable packaging for all shipments.